Privacy & Cookie Policy

Last updated: 4th June 2026

This policy explains how I, Gemma Perlin, a sole trader, collect, use, and protect your personal information when you use this website or work with me, and how I use cookies.

1. Who I Am

This website is operated by Gemma Perlin, a sole trader.

If you have any questions about this policy, you can contact me at:
Email: gemmaperlin@gmail.com

2. The Information I Collect

Information you provide directly

Mailing list: Your name and email address when you sign up via a form
Enquiries: Your name, email address, and any information you include when contacting me
Bookings: Your name and email address when you book via Calendly

Information collected automatically

Analytics: I use Google Analytics to collect anonymous data such as page views, time on site, device and browser information
Cookies: See Section 7

3. How I Use Your Information

I use your information to:

Send newsletters and updates (only if you opt in)
Respond to enquiries and provide customer support
Manage bookings and session reminders
Deliver coaching, hypnotherapy sessions, workshops, and events (including online via Zoom)
Process payments (e.g. PayPal, Stripe, bank transfer)
Improve the website and user experience
Meet legal, tax, and accounting obligations

I only process personal data where I have a lawful basis under UK GDPR, including consent, contract, and legitimate interests.

4. How I Store and Protect Your Information

Your personal data is stored securely and only kept for as long as necessary for the purposes outlined in this policy.

I take reasonable steps to protect your data from loss, misuse, or unauthorised access.

5. Sharing Your Information

I do not sell your personal data.

I only share information with trusted third-party providers where necessary, including:

MailerLite (email marketing)
Calendly (booking system)
Stripe / PayPal (payment processing)
Google Analytics (website analytics)
Zoom (online sessions)
Professional service providers (e.g. accountants, where legally required)

These providers process data in line with their own privacy policies and are required to protect your information.

6. International Data Transfers

Some of the third-party services I use may store or process data outside the UK.

Where this occurs, I ensure appropriate safeguards are in place so your data is handled securely and in line with UK data protection law.

7. Cookies

This website uses cookies to improve functionality and understand how the site is used.

Essential cookies

Required for the website to function properly.

Analytics cookies

Used via Google Analytics to understand website usage and improve performance.

Managing cookies

You can disable cookies in your browser settings, although this may affect website functionality.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Object to or restrict processing
Lodge a complaint with a supervisory authority

To exercise your rights, contact: gemmaperlin@gmail.com

9. Complaints

If you have concerns about how your personal data is handled, please contact me first at:
gemmaperlin@gmail.com

I will do my best to resolve your concern.

If you are not satisfied with my response, you have the right to complain to the UK Information Commissioner’s Office (ICO):

https://ico.org.uk

10. External Links

This website may contain links to third-party websites. I am not responsible for their privacy practices, so please review their policies before providing personal data.