The Invisible Skills Your Team is missing

Workplace Wellbeing

The work that changes how people perform, from the inside out

The Invisible Skills your Team is Missing

Most performance problems aren’t about capability. They’re about the stuff nobody teaches you, how to stay calm under pressure, communicate without it falling apart, and present in a way that actually lands. That’s what this work is about: the invisible skills that make the real difference.

I work with teams at agencies, media companies, and creative businesses:- running workshops, training series, and keynotes on presenting, communication, leadership, and resilience. Every session is practical, grounded, and built around what’s actually getting in the way.

Clients include VaynerMedia, Ogilvy, Sky, Havas, Diageo, and Soho House

What does this look like in practice?

When difficult conversations actually happen, and land well

When pressure doesn't mean burnout

When your people want to step into leadership, not be pushed into it

When your team don't just read off slides but present with impact

Here's what that looks like in practice

Every session is built around your team’s specific challenges. Whether that’s a one-off workshop or a multi-session programme, people leave with tools they can actually use — not just a good feeling that fades by Friday.

I’ve worked with teams at organisations like Sky, Diageo, and Havas, running sessions on everything from imposter syndrome to high-stakes decision-making. Every session is designed to be immersive and actionable, ensuring immediate, lasting impact that participants can apply right away. If you’re ready to make a real difference in your team’s well-being and performance, let’s move beyond temporary relief and create meaningful, lasting change.

Clients I've worked with

Ways I can support your company

Workshops

Each workshop is built around your team’s specific challenges, not an off-the-shelf session with your logo on it.

What's included?

A session built around your team’s specific needs, with practical tools people can apply straight away. Runs 60–90 minutes. Can be delivered as a standalone or as part of an ongoing programme. Cohorts capped at 20 to keep it genuinely interactive.

Keynotes

A keynote that goes beyond the talk. Each session is customised to what your team actually needs to hear, and includes a practical technique people can use immediately. Designed for immediate impact, with Q&A to go deeper.

What's included?

20 minutes plus Q&A. Works well as part of a company event, away day, or conference. Topic agreed in advance based on your team’s needs.

Coaching

For individual team members who need focused, confidential support. Whether someone is dealing with burnout, anxiety, a confidence block, or a leadership challenge- these sessions get underneath the surface and create real, lasting change.

What's included

60–90 minutes, in person or online. Can be arranged as a one-off or as an ongoing support package. Sessions are fully confidential.

What I can help with

What clients say about Gemma

The role Gemma played was key in adding a holistic element to the event. Offering guests the opportunity to speak with such a notable coach added real value, and it was evident they took a lot away from the sessions. There was an incredibly positive response, with guests valuing her approach despite the short time slot. The client team also fed back how great her session was. We appreciated her enthusiasm for the event and the effort she put into making it a success. We’d love to work with her again.

The event was great! Gemma delivered a workshop on imposter syndrome and self doubt. We had a higher number of attendees than usual who stayed engaged throughout, which is a fantastic sign. I particularly appreciated your interactive points; they encouraged open and honest discussions in the chat. It’s often daunting for people to share personal thoughts in front of colleagues, but you created a safe space that fostered this openness. The talk flowed well, and your presentation was excellent. I received numerous direct messages praising its value. We’d love to collaborate with Gemma again.

It was great to work with Gemma, she offered a unique and insightful talk for Soho House members, delivering a stand out event amongst our programming schedule.

Gemma is able to induce almost instant, long lasting behaviour change.

Gemma’s workshops received superb feedback from our participants. It really helped us all bond on a much deeper level. We all took away valuable tips to add to our day to day work and feel a refreshed sense of trust, honesty and engagement among the team.

We loved working with Gemma. She is super approachable and professional- the perfect combination. We’ve had great feedback from our attendees. We would definitely book her again.

Gemma came and sat down for a fireside chat with the employees of Smiths Group plc to mark World Mental Health Day. She is empathetic and understanding and connects with her audience brilliantly because of this. Gemma shares practical tools and tips that can actually make a difference. It was clear from our feedback survey that the session resonated with our employees scoring 4.7/5 with 100% of participants wanting to attend another one. A big thank you to Gemma for coming to speak to us – we’d love to have you back!

We have Gemma’s services for providing coaching to employees going through difficult situations within the workplace. I have found Gemma to be very interpersonal, switched on and thoughtful. She is able to grasp context out of situations she hasn’t previously been involved with very quickly. The feedback I have had from employees has been extremely positive – they have gained so much from her, even when sceptical beforehand.

We worked with Gemma at BACKED VC for our first ever Talent & People Function Leads event and she ran a stellar, actionable, thought-provoking workshop, teaching us visualisation techniques to re-wire our thought processes.

Gemma was a pleasure to work with! We provided a brief outline of what we were looking for and she delivered an incredible presentation that resonated with our employees. Her knowledge and delivery were extremely impactful for the audience. I can’t wait for opportunities to work together again in the future.

Gemma is a fantastic workshop facilitator and speaker, she has a very personable approach and always uses data and facts in her content. She is eloquent and enthusiastic on all matters and you can see her passion shine through whenever she is in front of a crowd. I would absolutely book her again and again!

Working with Gemma was truly a delight! Our community of freelancers and entrepreneurs thoroughly appreciated her facilitation of a workshop on “How to Overcome Imposter Syndrome”. She was absolutely brilliant and we really loved her practical exercises. I highly recommend Gemma to anyone seeking a skilled and engaging facilitator!

Team Wellbeing Workshops in London

Workshops for team wellbeing

Resilience

Stay steady when it counts.

When the team is working hard but running on empty. When stress has stopped feeling like a problem and started feeling like just how it is.

These sessions give people practical tools to manage pressure, clear mental clutter, and find the version of themselves that performs at its best — without burning out to get there.

When to book: Mental Health Awareness Week, team resets, periods of high pressure or change.

Workshop names

Finding Calm in the Chaos: how to quiet the noise and find focus.
The Resilience Builder: embrace uncertainty with strength and confidence.

Confidence

The inner game of performance.

When talented people doubt themselves more than they should. When good ideas stay stuck in people’s heads. When someone walks out of a presentation feeling like they didn’t quite show up the way they wanted to.

This work gets underneath the surface — to the patterns that create self-doubt, imposter syndrome, and the hesitation that holds people back from performing at the level they’re capable of.

When to book: Good for: junior to mid-level teams, anyone who presents regularly, managers stepping into leadership.

Workshop names

Unlocking the Invisible Skills of Presenting – practical tools to shift what’s happening on the inside, so the outside takes care of itself. People leave with techniques to manage their state, get clear on their intention, and present in a way that feels confident and genuinely them.
The Inner Game of Leadership – for leads and managers who are already good at their jobs but know something is getting in the way.
Overcoming Self-Doubt – imposter syndrome, procrastination, and the voice that says you’re not ready.

Communicate

Say what you mean. Land how you intend.

When teams avoid difficult conversations. When feedback doesn’t stick. When people over-soften, over-explain, or read slides off a deck because they haven’t been shown another way.

This is the work that changes how a team actually functions- not just how it feels.

When to book: teams navigating conflict, anyone giving or receiving feedback, middle managers and senior leads.

Workshop themes

Communicating Clearly: without over-softening or over-explaining
Reading People and Building Rapport: adapting your style without losing yourself
Saying Difficult Things and Handling Emotional Response: how to be direct without triggering defensiveness

The Communication Training Series runs best as three separate one-hour sessions, spaced roughly a month apart — giving people time to apply what they’ve covered before the next module.